We ship your orders from various international warehouses (US, Canada, China and Singapore). Our inventory is distributed over multiple fulfilment centers around the world  in order for you to receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don't panic if you don't receive all of your items at once as the others are on the way. If you do not receive all your purchases within 8 weeks, please contact us to look into your shipment. 

Browse through the products that you love, then click "Add to cart" and "Check out". Enter your shipping and billing details and wait for your order to arrive at your doorstep. It is that easy :)

Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email info@laomnia.com within 5 hours after placing your order. If the order has been shipped, we can no longer make modifications to your order.

We always try to source for the best quality products for our customers. However, there are many factors that might have resulted your products to be damaged in the transit.

If you received a defective/damaged item, please kindly contact us by sending an email to info@laomnia.com , let us know your problem and please don't forget to attach photos/videos which can clearly show the issue.

Yes, we FREE ship to all countries worldwide except for Iraq, Afghanistan, Syria. All taxes included.

Please allow 2-5 business days for processing your order. After which, your order will be ready to ship out. It usually takes only 10-15 business days for shipping. Full information on delivery is here: https://laomnia.com/pages/shipping-policy

We will send you a tracking number when your order ships. 

To track your order please go to: http://www.17track.net/en and enter the tracking number provided to you.

Please note that the tracking information will be displayed after 5-10 days after being updated.

Therefore, if you can't find tracking information about your package, please try in 1-3 days later.

If there's an issue with your package, please contact our info@laomnia.com .

Please be sure to include your order and tracking numbers, a brief explanation of the problem, and any case or reference numbers you have started with the carrier.

Your shipment may be delayed for many reasons. Common delays can be due to e.g. weather incidents, customs or backlogs. 

We accept the following payment methods for orders: Visa, Mastercard, Amex, Google Pay, Meta Pay, Discover, Apple Pay, Diners Club and others. If you have any questions or problems with payment, please contact us by mail info@laomnia.com

Discount codes are sales specific codes that can apply to your order when you are checking out. If there is a site-wide sale, applying discount codes may not be allowed unless otherwise indicated. We cannot change or add a discount code after the order has been placed.

Only ONE discount code can be applied per order and can not be changed after the order has been placed.

Discount codes are only available for a limited time. If the discount code is no longer available our system will not allow you to add it to your order.Discount codes may also not apply if the items in your cart do not match the criteria of the discount code.

Laomnia has a 30 days refund policy for all orders placed through https://laomnia.com/ . You can have a look at our return policy follow the link https://laomnia.com/pages/refund-policy 

An order may be returned to sender for one of the following reasons:

• An address is invalid or there is missing information,
• The carrier is unable to deliver your package, or
• The order is refused by the customer at time of delivery.

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.